These terms and conditions (the “Terms and Conditions”) govern the use of tickets.pjdpro.com (the
“Site”). This Site is owned and operated by Peter. This Site is an ecommerce website.
By using this Site, you indicate that you have read and understand these Terms and Conditions and
agree to abide by them at all times.
Intellectual Property
All content published and made available on our Site is the property of Peter and the Site’s creators.
This includes, but is not limited to images, text, logos, documents, downloadable files and anything
that contributes to the composition of our Site.
When you create an account on our Site, you agree to the following:

  1. You are solely responsible for your account and the security and privacy of your account,
    including passwords or sensitive information attached to that account; and
  2. All personal information you provide to us through your account is up to date, accurate, and
    truthful and that you will update your personal information if it changes.
    We reserve the right to suspend or terminate your account if you are using our Site illegally or if
    you violate these Terms and Conditions.
    Sale of Goods And Services
    These Terms and Conditions govern the sale of goods and services available on our Site.
    The following goods are available on our Site:
  • Event Tickets and merchandises.
    We are under a legal duty to supply goods that match the description of the good(s) you order on
    our Site.
    The following services are available on our Site:
  • Tickets sales.
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    The services will be paid for in full upon the completion of the service.
    These Terms and Conditions apply to all the goods and services that are displayed on our Site at the
    time you access it. This includes all products listed as being out of stock. All information,
    descriptions, or images that we provide about our goods and services are as accurate as possible.
    However, we are not legally bound by such information, descriptions, or images as we cannot
    guarantee the accuracy of all goods and services we provide. You agree to purchase goods and
    services from our Site at your own risk.
    We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we
    cancel your order and have already processed your payment, we will give you a refund equal to the
    amount you paid. You agree that it is your responsibility to monitor your payment instrument to
    verify receipt of any refund.
    Third Party Goods and Services
    Our Site may offer goods and services from third parties. We cannot guarantee the quality or
    accuracy of goods and services made available by third parties on our Site.
    We accept the following payment methods on our Site:
  • Credit Card; and
  • PayPal.
    When you provide us with your payment information, you authorise our use of and access to the
    payment instrument you have chosen to use. By providing us with your payment information, you
    authorise us to charge the amount due to this payment instrument.
    If we believe your payment has violated any law or these Terms and Conditions, we reserve the
    right to cancel or reverse your transaction.
    Shipping and Delivery
    When you purchase goods from our Site, the goods will be delivered through one of the following
  • Standard delivery by post. Delivery takes 5 – 7 business days..
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    Delivery will take place as soon as reasonably possible, depending on the delivery method selected.
    Delivery times may vary due to unforseen circumstances. Please note that delivery times do not
    include weekends and bank holidays.
    You will be required to pay delivery charges in addition to the price for the goods you purchase.
    If you purchase goods from us for delivery to a destination outside the United Kingdom your
    purchase may be subject to import duties and taxes applied by the destination country. You are
    responsible for paying any such duties or taxes. Please contact your local customs office for more
    information before making a purchase. We are not responsible for the payment of any such duties or
    taxes and are not liable for any failure by you to pay them.
    You are required to provide us with a complete and accurate delivery address, including the name of
    the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person
    as a result of you providing us with inaccurate or incomplete information.
    Right to Cancel and Receive Reimbursement
    If you are a customer living in the United Kingdom or the Eurpoean Union you have the right to
    cancel your contract to purchase goods and services from us within 14 days without giving notice.
    The cancellation period:
  • Will end 14 days from the date of purchas when you purchased digital content that was not
    supplied on a tangible medium;
  • Will end 14 days from the date of purchase when you purchased a service;
  • Will end 14 days from when you receive, or someone you nominate receives, the goods when
    you purchased good(s) in one order that are all delivered together;
  • Will end 14 days from when you receive, or someone you nominate receives, the last good
    when you purchased goods in one order that are delivered separately; or
  • Will end 14 days from when you receive, or someone you nominate receives, the first good
    when you purchased goods that will be regularly delivered during a defined period of time.
    To exercise your right to cancel you must inform us of your decision to cancel within the
    cancellation period. To cancel, contact us by email at cancellations@pjdpro.com or by post at
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    swansea. You may use a copy of the Cancellation Form, found at the end of these Terms and
    Conditions, but you are not required to do so.
    The right to cancel does not apply to:
  • Goods or services, other than the supply of water, gas, electricity, or district heating, where
    the price depends upon fluctuations in the financial market that we cannot control and that
    may occur during the cancellation period;
  • Custom or personalised goods;
  • Goods that will deteriorate or expire rapidly;
  • Alcoholic beverages where the price has been agreed upon at the time of purchase, delivery
    of them can only take place after 30 days, and their value is dependent on fluctuations in the
    market that we cannot control;
  • Services that the customer has requested for the purpose of carrying out urgent repairs or
  • Newspapers, magazines, or periodicals, except for subscriptions to such publications; and
  • Accommodation, transport of goods, vehicle rental services, catering, or services related to
    leisure activities, if the contract includes a specific date or period of performance.
    Effects of Cancellation
    If you cancel your contract with us and goods have already been sent to you, then you must return
    the goods to us as soon as possible after informing us of your decision to cancel. You will be
    responsible for the cost of returning the goods. We will not be responsible for any damage or loss to
    the goods that occurs before they are returned to us, including while the goods are in transit.
    If you cancel your contract with us, we will reimburse to you all payments we received from you
    under the contract, including the costs of delivery, except for any supplementary delivery charges
    resulting from your choice of a delivery type other than the least expensive type of standard delivery
    that we offer. Please note that we are permitted by law to reduce your reimbursement to reflect any
    reduction in the value of the goods that was caused by handling other than what is necessary to
    establish the nature, characteristics, and functioning of the goods.
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    We will provide the reimbursement without undue delay and no later than the earlier of 14 days
    after we receive back from you any goods supplied or 14 days after you provide proof that you have
    returned the goods. If no goods were supplied, then we will provide the reimbursement no later than
    14 days after the day we were informed of your decision to cancel.
    If you requested the performance of services begin during the cancellation period, you are required
    to pay us an amount which is in proportion to what has been performed until you have
    communicated to us your decision to cancel this contract. We will reimburse to you any amount you
    have paid above this proportionate payment.
    If you provide express consent to the supply of digital content during the cancellation period and
    acknowledge that your right to cancel the contract is lost by the supply of digital content during the
    cancellation period, you will no longer have a right to cancel the contract.
    We will make the reimbursement using the same form of payment as you used for the initial
    purchase unless you have expressly agreed otherwise. You will not incur any fees because of the
    This right to cancel and to reimbursement is not affected by any return or refund policy we may
    Consumer Protection Law
    Where the Sale of Goods Act 1979, the Consumer Rights Act 2015, or any other consumer
    protection legislation in your jurisdiction applies and cannot be excluded, these Terms and
    Conditions will not limit your legal rights and remedies under that legislation. These Terms and
    Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict
    between these Terms and Conditions and that legislation, the mandatory provisions of the
    legislation will apply.
    Links to Other Websites
    Our Site contains links to third party websites or services that we do not own or control. We are not
    responsible for the content, policies, or practices of any third party website or service linked to on
    our Site. It is your responsibility to read the terms and conditions and privacy policies of these third
    party websites before using these sites.
    Limitation of Liability
    Peter and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for
    any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of
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    the Site.
    Except where prohibited by law, by using this Site you indemnify and hold harmless Peter and our
    directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses,
    damages, liabilities and expenses including legal fees arising out of your use of our Site or your
    violation of these Terms and Conditions.
    Applicable Law
    These Terms and Conditions are governed by the laws of the Country of Wales.
    If at any time any of the provisions set forth in these Terms and Conditions are found to be
    inconsistent or invalid under applicable laws, those provisions will be deemed void and will be
    removed from these Terms and Conditions. All other provisions will not be affected by the removal
    and the rest of these Terms and Conditions will still be considered valid.
    These Terms and Conditions may be amended from time to time in order to maintain compliance
    with the law and to reflect any changes to the way we operate our Site and the way we expect users
    to behave on our Site. We will notify users by email of changes to these Terms and Conditions or
    post a notice on our Site.
    Contact Details
    Please contact us if you have any questions or concerns. Our contact details are as follows:
    07944 312373
    Swansea SA1 8DX
    You can also contact us through the feedback form available on our Site.
    Effective Date: 26th day of November, 2021